The Hèstia program treats the Family File as the main documentary work tool for Primary Care professionals: it provides support for the direct work of cases, allows to guide the processes of the intervention system and groups all the information generated in one place .
The file includes identification data (personal files of the people involved), diagnostic data of the situation (demands, problems), action plans (intervention plans) and the timed record of the evaluations and actions of the professionals.
It is important to close the file at the end of the care and/or intervention process, or in the event that the person and/or family moves from the municipality.
